terms of service

By using Freeform Systems, you agree to these terms. If you do not agree, please do not use the service.

1. The service

Freeform Systems generates brand identities using your birth data and core belief, powered by AI. Each output is unique to your inputs. We do not guarantee any specific commercial outcome from using the generated brand.

2. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. One account per person. You must be at least 16 years old to use the service.

3. Pricing and payments

• Brand generation is free. Keeping a brand starts at $47 for Origin Spark, $97 for Origin, or $97 + $19/mo for Origin Alive

• Generation slots cost $9 each and never expire. Each slot also adds $9 of purchased credit to your account (section 8)

• All payments are processed securely by Stripe

• Prices are in USD and may change with reasonable notice

4. Origin Alive subscription

• Alive is a one-time payment for the brand, then $19 a month, charged by Stripe each month until you cancel

• Each month includes 10 part regenerations, 3 full regenerations, a content brief and a monthly content calendar. The allowance resets at the start of each month; unused regenerations do not carry over

• Cancel any time on your brand page with Manage Subscription, which opens Stripe’s billing portal, or by emailing hello@freeformsystems.ai

• After you cancel, no further payments are taken. Your brand and everything already delivered stay yours; regenerations and new briefs stop when the subscription ends

• If a monthly payment fails, regenerations and briefs pause until the card is updated in Manage Subscription

• We will tell you by email before a change to the monthly price applies, so you can cancel first

5. Refunds and withdrawal

Your brand is digital content, delivered as soon as payment clears. If a technical issue prevents delivery, contact us within 7 days at hello@freeformsystems.ai.

EU, EEA and UK

Consumers normally have 14 days to withdraw from an online purchase. For digital content that right ends when delivery begins, if you have expressly asked for immediate delivery and acknowledged that you lose the right. You do both when you pay: the keep sheet and the Stripe checkout say so beside the pay button. The Alive subscription can be canceled at any time.

Brazil

Under the Consumer Defense Code (art. 49) you may withdraw from a purchase made online within 7 days of paying. Email hello@freeformsystems.ai within those 7 days and we will refund what you paid.

Everywhere else

Because the content is AI-generated and delivered at once, purchases are non-refundable once the brand has been paid for and delivered, except where the law where you live gives you a right that cannot be waived.

6. Brand expiry

Free (unpurchased) brands are held free for 48 hours after generation. When the free hold ends, the brand is kept for one year: it stays on its link, and appears in the public gallery only if you opted in. Then it is hidden from everyone, and later deleted (Privacy, section 11). Purchased brands do not expire.

Where we say “permanent”, “forever” or “lifetime access”, we mean this: the files you download — your brand book, kit and images — are yours to keep for good, and your brand’s page and downloads stay online for as long as Freeform Systems runs. If we ever close the service, we will email you at least 90 days before it closes, so you can download everything.

7. Intellectual property

Once you buy a brand, we assign to you whatever rights we hold in the brand identity generated for you — name, colors, voice, product concepts and the associated visual assets — to the extent we hold them, and you may use it commercially. Three limits apply:

• No trademark clearance. Names are checked only against our own internal list, never against a trademark register. Before you register, print or invest in a name, run your own trademark search, or ask a lawyer, in every country where you will use it

• AI-generated output. The brand is made with AI. In some countries, including the United States, China and Thailand, the law may give no copyright in AI-generated material, so we cannot promise that you hold exclusive rights in every element, or that nothing similar was ever generated for someone else

• The gallery. Freeform Systems shows your brand in the public gallery only if you opted in when you made it, and you can turn that off at any time under Share on your brand page

8. Credit and the referral program

Your account can hold two kinds of credit. Both are spent only on Freeform Systems, as a discount when you keep a brand, and never take a purchase below $1: at most $46 off Origin Spark and $96 off Origin or Origin Alive. Credit cannot be exchanged for cash, transferred or withdrawn.

• Purchased credit: each $9 generation slot you buy adds $9 of credit, as well as the generation itself

• Earned credit: $20 for each purchase made through your referral link, or $10 for an ORIGIN SPARK purchase — once per referred person, on their first purchase, and nothing for an upgrade — and $20 when someone you sent a gift to buys their brand. One purchase earns one reward: when it came through both a referral link and a gift, only the referral is paid. Earned credit has no cash value

• Self-referral, fraudulent activity, or abuse of the referral system will result in forfeiture of credits and account termination

9. Gift slots

Each brand bought at Origin or Origin Alive includes 2 gift slots, once: upgrading a brand from Origin to Origin Alive adds none. Origin Spark purchases do not include gift slots. Each gift allows a recipient to generate one free brand. Gift slots expire 7 days after being sent. One gift per link: a gift link is not tied to the email address it was sent to. Whoever claims it first gets the gift, and the link then stops working. Each person can claim one gift.

10. Prohibited use

• Automated or bulk generation without written permission

• Using the service for any illegal purpose

• Attempting to reverse-engineer, scrape, or extract the AI models or generation pipeline

• Reselling or redistributing generated brands without purchasing them

• Creating accounts to circumvent rate limits or abuse free generations

11. Limitation of liability

Freeform Systems is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from use of the service. Our total aggregate liability is limited to the amount you have paid us in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your account if you violate these terms. You may ask us to delete your account at any time by emailing hello@freeformsystems.ai.

13. Governing law

These terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation first, then binding arbitration if necessary.

14. Changes to terms

We may update these terms. Material changes will be communicated via email. Continued use of the service after changes constitutes acceptance of the updated terms.

15. Contact

Questions about these terms? Email hello@freeformsystems.ai.

This page is published in English, Thai, Spanish, Portuguese and Chinese. If the versions differ, the English version governs.

hello@freeformsystems.ai